It's the day before Pioneer Day and you'd think that I wouldn't be super-busy because everyone is out preparing for holiday festivities. And you'd be right. Except, of course, for the fact that when one person calls with a problem, that means EVERYBODY starts calling at the EXACT SAME TIME.
I am not joking. It was dead silent for about an hour and then all of a sudden, the phone started ringing. I picked up the phone and it started ringing on the other lines as well. And you've got to understand something about my work phone. If someone calls you in the middle of another call, you can't just transfer the person already on the phone whenever you please and THEN pick up the other line... you have to answer the other line(s) first. And if you've got, say, five other calls on the line, you forget where you need to transfer people and they end up waiting for a ridiculously long time to talk to whomever it was they needed to talk to. (Although we do have really cool hold music. I think it's the MoTab singing "Love at Home." Maybe the pretty music is supposed to have a calming effect on the callers. You never know.)
Man. Crazy stuff.
sheeeoooot. that is some sweet waiting music. Maybe I'll call you sometime and be put on hold, okay? So let me know when you're REEEEAAALLY busy.....
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